Data protection notice template for clients

Use the information for the privacy policy or consent form on your website

The data controller has integrated the 3Q SaaS platform into this website for the display of media content. 3Q is a platform for the processing and distribution of media content (video, audio) and related services.

The 3Q platform collects data regarding the use of the audiovisual content offered by the data controller.

The operating company of the 3Q platform is

3Q GmbH
Belfortstraße 5
81667 Munich

If you use the 3Q Player for easy playback of media content

To play media content, it is technically necessary to transmit the viewer's IP address (server logs) to 3Q.

Purpose: playback of media content

Server log data

IP address (to deliver content to the viewer)
User Agent (OS, browser, version)
Timestamp (date and time of playback)
URL (path of the file accessed)

Provider: 3Q GmbH
Storage location: 3Q infrastructure, Germany
Retention period: 30 days
Classification: Strictly necessary

If you use the 3Q Player with Analytics for data collection

The viewer's personal data is transmitted to 3Q for the playback and statistical analysis of audiovisual content usage.

Playback

Purpose: playback of media content

Server log data

IP address (to deliver content to the viewer)
User Agent (OS, browser, version)
Timestamp (date and time of playback)
URL (path of the file accessed)

Provider: 3Q GmbH
Storage location: 3Q infrastructure, Germany
Retention period: 30 days
Classification: Strictly necessary

Analytics

Purpose: To collect statistical data on a video's playback behavior
Available only if the “Collect Analytics” player setting is enabled in the 3Q platform

Local Storage Data

Provider: 3Q GmbH
Storage location: Viewer's local storage (browser)
Retention period: Permanent; no expiration date; manual deletion by the user is required
Classification: Consent required
Name of local storage entries:
js3qWatch
js3qV3Watch
js3qSession

Server log data

¹ IP address (to determine in which country content was played)
¹ User Agent (OS, browser, version)
¹ Timestamp (date and time of playback)
¹ URL (path of the file accessed)

Provider: 3Q GmbH
Storage location: 3Q infrastructure, Germany
Retention period: 30 days
Classification: Consent required

¹ When content (e.g., video) is played, data from the web server logs is processed for statistical analysis and display in the statistics.
The data is then linked to the played content in the statistics and is displayed only in this context. By default, the data in the statistics cannot be traced back to a specific individual. The IP address is not stored separately and remains in the server logs until it is deleted.

If you use the 3Q Player with the comment feature

To play the video and use the comment feature, the viewer's personal data is transmitted to 3Q.

Playback

Purpose: playback of media content

Server log data

IP address (to deliver content to the viewer)
User Agent (OS, browser, version)
Timestamp (date and time of playback)
URL (path of the file accessed)

Provider: 3Q GmbH
Storage location: 3Q infrastructure, Germany
Retention period: 30 days
Classification: Strictly necessary

Comment function

Purpose: To display comments in the Live Stream Player
Available only if the “Live Comments” player setting is enabled in the 3Q platform

Local Storage Data

Provider: 3Q GmbH
Storage location: User's local storage (browser)
Retention period: Permanent; no expiration date; manual deletion by the user is required
Classification: Consent required
Name of the local storage entry:
js3q.player.comments

Comment data

First and last name
Comment content

Provider: 3Q GmbH
Storage location: 3Q infrastructure, Germany
Retention period: The collection and deletion of comments are handled by the data controller using the services of 3Q GmbH. As soon as the data controller manually deletes the comments from the 3Q platform, they are subsequently and completely removed from the system via an automated deletion process.
Classification: Strictly necessary

If you use the 3Q Player with the “Live Reactions” feature

For playback and for the use of the “Live Reactions” feature, the viewer's personal data is transmitted to 3Q.

Playback

Purpose: playback of media content

Server log data

IP address (to deliver content to the viewer)
User Agent (OS, browser, version)
Timestamp (date and time of playback)
URL (path of the file accessed)

Provider: 3Q GmbH
Storage location: 3Q infrastructure, Germany
Retention period: 30 days
Classification: Strictly necessary

Live Reactions

Purpose: To display real-time live stream events, such as Live Reactions
Available only if the “Pusher” system service is enabled in the account settings and if the “Live Reactions” player setting is enabled in the 3Q platform
Pusher is used as a sub-processor and handles the transmission of “Live Reactions” between the player and the end user

Local Storage Data

Provider: 3Q GmbH
Storage location: Viewer's local storage (browser)
Retention period: Permanent; no expiration date; manual deletion by the user is required
Classification: Consent required
Name of the local storage entry:
pusherTransportTLS

Server log data

IP address

Provider: Pusher Limited / MessageBird UK Limited
Storage location: Ireland, Europe
Retention period: No data is stored; data is deleted immediately after transmission
Classification: Strictly necessary

The applicable 3Q privacy policy can be found at https://3q.video/en/help-center/data-protection-and-privacy.